客户建议
felix
parent
fcd3b294f6
commit
886bb98733
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import request from '@/config/axios'
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// 客户建议 VO
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export interface CustomerSuggestionVO {
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id:number //ID
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customerId: number // 客户ID
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feedbackDeptId: number // 反馈部门 ID
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feedbackUserId: number // 反馈人 ID
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feedbackProblem: string // 反馈问题
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suggestion: string // 建议
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}
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// 客户建议 API
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// 查询客户建议分页
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export const getCustomerSuggestionPage = async (params: PageParam) => {
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return await request.get({ url: `/crm/customer-suggestion/page`, params })
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}
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// 查询客户建议详情
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export const getCustomerSuggestion = async (id: number) => {
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return await request.get({ url: `/crm/customer-suggestion/get?id=` + id })
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}
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// 新增客户建议
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export const createCustomerSuggestion = async (data: CustomerSuggestionVO) => {
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return await request.post({ url: `/crm/customer-suggestion/create`, data })
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}
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// 导出客户建议 Excel
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export const exportCustomerSuggestion = async (params: PageParam) => {
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return await request.download({ url: `/crm/customer-suggestion/export-excel`, params })
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}
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<template>
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<el-row :gutter="20">
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<el-col :span="16">
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<ContentWrap title="新增客户建议">
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<el-form
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ref="formRef"
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v-loading="formLoading"
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:model="formData"
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:rules="formRules"
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label-width="100px"
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>
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<el-form-item label="客户" prop="customerId">
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<el-select
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v-model="formData.customerId"
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clearable
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lable-key="name"
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placeholder="请选择客户"
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value-key="id"
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>
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<el-option
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v-for="item in customerList"
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:key="item.id"
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:label="item.name"
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:value="item.id!"
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/>
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</el-select>
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</el-form-item>
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<el-form-item label="反馈部门" prop="feedbackDeptId">
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<el-tree-select
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v-model="formData.feedbackDeptId"
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:data="deptList"
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:props="defaultProps"
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check-strictly
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node-key="id"
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placeholder="请选择部门"
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@change="getSimpleUserList"
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/>
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</el-form-item>
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<el-form-item label="反馈人" prop="feedbackUserId">
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<el-select
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v-model="formData.feedbackUserId"
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clearable
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lable-key="name"
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placeholder="请选择反馈人"
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value-key="id"
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>
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<el-option
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v-for="item in userList"
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:key="item.id"
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:label="item.nickname"
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:value="item.id!"
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/>
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</el-select>
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</el-form-item>
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<el-form-item label="反馈问题" prop="feedbackProblem">
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<el-input v-model="formData.feedbackProblem" placeholder="请输入反馈问题" type="textarea" :rows="3"/>
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</el-form-item>
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<el-form-item label="建议" prop="suggestion">
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<el-input v-model="formData.suggestion" placeholder="请输入建议" type="textarea" :rows="3"/>
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</el-form-item>
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<el-form-item>
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<el-button :disabled="formLoading" type="primary" @click="submitForm">
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确 定
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</el-button>
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</el-form-item>
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</el-form>
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</ContentWrap>
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</el-col>
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<!-- 审批相关：流程信息 -->
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<el-col :span="8">
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<ContentWrap title="审批流程" :bodyStyle="{ padding: '0 20px 0' }">
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<ProcessInstanceTimeline
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ref="timelineRef"
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:activity-nodes="activityNodes"
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:show-status-icon="false"
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@select-user-confirm="selectUserConfirm"
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/>
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</ContentWrap>
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</el-col>
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</el-row>
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</template>
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<script lang="ts" setup>
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import { useTagsViewStore } from '@/store/modules/tagsView'
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import * as CustomerSuggestionApi from '@/api/crm/customer-suggestion'
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import * as CustomerApi from '@/api/crm/customer'
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import * as DeptApi from '@/api/system/dept'
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import * as UserApi from '@/api/system/user'
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// 审批相关：import
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import * as DefinitionApi from '@/api/bpm/definition'
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import ProcessInstanceTimeline from '@/views/bpm/processInstance/detail/ProcessInstanceTimeline.vue'
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import * as ProcessInstanceApi from '@/api/bpm/processInstance'
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import { CandidateStrategy, NodeId } from '@/components/SimpleProcessDesignerV2/src/consts'
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import { ApprovalNodeInfo } from '@/api/bpm/processInstance'
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import {defaultProps, handleTree} from "@/utils/tree";
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defineOptions({ name: 'CustomerSuggestionCreate' })
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const message = useMessage() // 消息弹窗
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const { delView } = useTagsViewStore() // 视图操作
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const { push, currentRoute } = useRouter() // 路由
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const customerList = ref([] as CustomerApi.CustomerVO[]) // 客户列表
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const deptList = ref([] as DeptApi.DeptVO[]) //部门列表
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const userList = ref([] as UserApi.UserVO[]) //用户列表
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const formLoading = ref(false) // 表单的加载中：1）修改时的数据加载；2）提交的按钮禁用
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const formData = ref({ //表单数据
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customerId:undefined,
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feedbackDeptId:undefined,
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feedbackUserId:undefined,
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feedbackProblem:undefined,
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suggestion:undefined
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})
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const formRules = reactive({ //表单验证规则
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customerId: [{ required: true, message: '客户不能为空', trigger: 'blur' }],
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feedbackDeptId: [{ required: true, message: '反馈部门不能为空', trigger: 'blur' }],
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feedbackUserId: [{ required: true, message: '反馈人不能为空', trigger: 'blur' }],
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feedbackProblem: [{ required: true, message: '反馈问题不能为空', trigger: 'change' }],
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suggestion: [{ required: true, message: '建议不能为空', trigger: 'change' }]
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})
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const formRef = ref() // 表单 Ref
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// 审批相关：变量
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const processDefineKey = 'crm_suggestion' // 流程定义 Key
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const startUserSelectTasks = ref([]) // 发起人需要选择审批人的用户任务列表
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const startUserSelectAssignees = ref({}) // 发起人选择审批人的数据
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const tempStartUserSelectAssignees = ref({}) // 历史发起人选择审批人的数据，用于每次表单变更时，临时保存
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const activityNodes = ref<ProcessInstanceApi.ApprovalNodeInfo[]>([]) // 审批节点信息
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const processDefinitionId = ref('')
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/** 提交表单 */
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const submitForm = async () => {
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// 1.1 校验表单
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if (!formRef) return
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const valid = await formRef.value.validate()
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if (!valid) return
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// 1.2 审批相关：校验指定审批人
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if (startUserSelectTasks.value?.length > 0) {
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for (const userTask of startUserSelectTasks.value) {
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if (
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Array.isArray(startUserSelectAssignees.value[userTask.id]) &&
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startUserSelectAssignees.value[userTask.id].length === 0
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) {
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return message.warning(`请选择${userTask.name}的审批人`)
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}
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}
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}
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// 2. 提交请求
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formLoading.value = true
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try {
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const data = { ...formData.value } as unknown as CustomerSuggestionApi.CustomerSuggestionVO
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// 审批相关：设置指定审批人
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if (startUserSelectTasks.value?.length > 0) {
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data.startUserSelectAssignees = startUserSelectAssignees.value
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}
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await CustomerSuggestionApi.createCustomerSuggestion(data)
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message.success('发起成功')
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// 关闭当前 Tab
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delView(unref(currentRoute))
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await push({ name: 'CustomerSuggestion' })
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} finally {
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formLoading.value = false
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}
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}
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/** 审批相关：获取审批详情 */
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const getApprovalDetail = async () => {
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try {
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const data = await ProcessInstanceApi.getApprovalDetail({
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processDefinitionId: processDefinitionId.value,
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// TODO 小北：可以支持 processDefinitionKey 查询
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activityId: NodeId.START_USER_NODE_ID
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})
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if (!data) {
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message.error('查询不到审批详情信息！')
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return
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}
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// 获取审批节点，显示 Timeline 的数据
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activityNodes.value = data.activityNodes
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// 获取发起人自选的任务
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startUserSelectTasks.value = data.activityNodes?.filter(
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(node: ApprovalNodeInfo) => CandidateStrategy.START_USER_SELECT === node.candidateStrategy
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)
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// 恢复之前的选择审批人
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if (startUserSelectTasks.value?.length > 0) {
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for (const node of startUserSelectTasks.value) {
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if (
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tempStartUserSelectAssignees.value[node.id] &&
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tempStartUserSelectAssignees.value[node.id].length > 0
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) {
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startUserSelectAssignees.value[node.id] = tempStartUserSelectAssignees.value[node.id]
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} else {
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startUserSelectAssignees.value[node.id] = []
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}
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}
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}
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} finally {
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}
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}
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/** 审批相关：选择发起人 */
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const selectUserConfirm = (id: string, userList: any[]) => {
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startUserSelectAssignees.value[id] = userList?.map((item: any) => item.id)
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}
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/** 选择部门后，查询用户列表 */
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const getSimpleUserList = async () => {
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// 清空 feedbackUserId 的值
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formData.value.feedbackUserId = undefined;
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const feedbackDeptId = formData.value.feedbackDeptId;
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if (feedbackDeptId) {
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// 加载用户
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userList.value = await UserApi.getSimpleUserList(feedbackDeptId);
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} else {
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userList.value = [];
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}
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}
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/** 初始化 */
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onMounted(async () => {
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// TODO @小北：这里可以简化，统一通过 getApprovalDetail 处理么？
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const processDefinitionDetail = await DefinitionApi.getProcessDefinition(
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undefined,
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processDefineKey
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)
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if (!processDefinitionDetail) {
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message.error('流程模型未配置，请检查！')
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return
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}
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processDefinitionId.value = processDefinitionDetail.id
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startUserSelectTasks.value = processDefinitionDetail.startUserSelectTasks
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// 审批相关：加载最新的审批详情，主要用于节点预测
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await getApprovalDetail()
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// 查询客户列表
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customerList.value = await CustomerApi.getCustomerSimpleList()
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// 加载部门树
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deptList.value = handleTree(await DeptApi.getSimpleDeptList())
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})
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/** 审批相关：预测流程节点会因为输入的参数值而产生新的预测结果值，所以需重新预测一次, formData.value可改成实际业务中的特定字段 */
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watch(
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formData.value,
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(newValue, oldValue) => {
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if (!oldValue) {
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return
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}
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if (newValue && Object.keys(newValue).length > 0) {
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// 记录之前的节点审批人
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tempStartUserSelectAssignees.value = startUserSelectAssignees.value
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startUserSelectAssignees.value = {}
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// 加载最新的审批详情,主要用于节点预测
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getApprovalDetail()
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}
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},
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{
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immediate: true
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}
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)
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</script>
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@ -0,0 +1,108 @@
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<template>
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<ContentWrap>
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<el-descriptions :column="1" border>
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<el-descriptions-item label="处理状态">
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<dict-tag :type="DICT_TYPE.BPM_PROCESS_INSTANCE_STATUS" :value="detailData.status" />
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</el-descriptions-item>
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<el-descriptions-item label="ID">
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{{ detailData.id }}
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</el-descriptions-item>
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<el-descriptions-item label="客户姓名">
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{{ detailData.customerName }}
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</el-descriptions-item>
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<el-descriptions-item label="反馈问题">
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{{ detailData.feedbackProblem }}
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</el-descriptions-item>
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<el-descriptions-item label="建议">
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{{ detailData.suggestion }}
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</el-descriptions-item>
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<el-descriptions-item label="反馈人姓名">
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{{ detailData.feedbackUserName }}
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</el-descriptions-item>
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<el-descriptions-item label="反馈部门名称">
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{{ detailData.feedbackDeptName }}
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</el-descriptions-item>
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<el-descriptions-item label="流程编号">
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{{ detailData.processInstanceId }}
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</el-descriptions-item>
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<el-descriptions-item label="创建人姓名">
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{{ detailData.creatorName }}
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</el-descriptions-item>
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<el-descriptions-item label="创建时间">
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{{ formatDate(detailData.createTime, 'YYYY-MM-DD HH:mm:ss') }}
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</el-descriptions-item>
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<!--
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<el-descriptions-item label="客户ID">
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{{ detailData.customerId }}
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</el-descriptions-item>
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<el-descriptions-item label="反馈人ID">
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{{ detailData.feedbackUserId }}
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</el-descriptions-item>
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<el-descriptions-item label="反馈部门ID">
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{{ detailData.feedbackDeptId }}
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</el-descriptions-item>
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<el-descriptions-item label="创建人ID">
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{{ detailData.creator }}
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</el-descriptions-item>
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-->
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</el-descriptions>
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</ContentWrap>
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</template>
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<script lang="ts" setup>
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import { DICT_TYPE } from '@/utils/dict'
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import { formatDate } from '@/utils/formatTime'
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import { propTypes } from '@/utils/propTypes'
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import * as CustomerSuggestionApi from '@/api/crm/customer-suggestion'
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defineOptions({ name: 'CustomerSuggestionDetail' })
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const { query } = useRoute() // 查询参数
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const props = defineProps({
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id: propTypes.number.def(undefined)
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})
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const detailLoading = ref(false) // 表单的加载中
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const detailData = ref<any>({}) // 详情数据
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const queryId = query.id as unknown as number // 从 URL 传递过来的 id 编号
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/** 获得数据 */
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const getInfo = async () => {
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detailLoading.value = true
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try {
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detailData.value = await CustomerSuggestionApi.getCustomerSuggestion(props.id || queryId)
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} finally {
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detailLoading.value = false
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}
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}
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defineExpose({ open: getInfo }) // 提供 open 方法，用于打开弹窗
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/** 初始化 **/
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onMounted(() => {
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getInfo()
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})
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</script>
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@ -0,0 +1,296 @@
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<template>
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<doc-alert title="审批接入（业务表单）" url="https://doc.iocoder.cn/bpm/use-business-form/" />
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<ContentWrap>
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<!-- 搜索工作栏 -->
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<el-form
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ref="queryFormRef"
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:inline="true"
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:model="queryParams"
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class="-mb-15px"
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label-width="68px"
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>
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<el-form-item label="客户" prop="customerId">
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<el-select
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v-model="queryParams.customerId"
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class="!w-240px"
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clearable
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lable-key="name"
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placeholder="请选择客户"
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value-key="id"
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@keyup.enter="handleQuery"
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>
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<el-option
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v-for="item in customerList"
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:key="item.id"
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:label="item.name"
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:value="item.id!"
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/>
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</el-select>
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</el-form-item>
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<el-form-item label="反馈部门" prop="feedbackDeptId">
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<el-tree-select
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v-model="queryParams.feedbackDeptId"
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class="!w-240px"
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:data="deptList"
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:props="defaultProps"
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check-strictly
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node-key="id"
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placeholder="请选择部门"
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/>
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</el-form-item>
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||||
|
||||
<el-form-item label="反馈人" prop="feedbackUserId">
|
||||
<el-select
|
||||
v-model="queryParams.feedbackUserId"
|
||||
class="!w-240px"
|
||||
clearable
|
||||
lable-key="name"
|
||||
placeholder="请选择反馈人"
|
||||
value-key="id"
|
||||
>
|
||||
<el-option
|
||||
v-for="item in userList"
|
||||
:key="item.id"
|
||||
:label="item.nickname"
|
||||
:value="item.id!"
|
||||
/>
|
||||
</el-select>
|
||||
</el-form-item>
|
||||
|
||||
<el-form-item label="处理状态" prop="status">
|
||||
<el-select
|
||||
v-model="queryParams.status"
|
||||
class="!w-240px"
|
||||
clearable
|
||||
placeholder="请选择处理状态"
|
||||
>
|
||||
<el-option
|
||||
v-for="dict in getIntDictOptions(DICT_TYPE.BPM_PROCESS_INSTANCE_STATUS)"
|
||||
:key="dict.value"
|
||||
:label="dict.label"
|
||||
:value="dict.value"
|
||||
/>
|
||||
</el-select>
|
||||
</el-form-item>
|
||||
|
||||
<el-form-item label="流程编号" prop="processInstanceId">
|
||||
<el-input
|
||||
v-model="queryParams.processInstanceId"
|
||||
class="!w-240px"
|
||||
clearable
|
||||
placeholder="请输入流程编号"
|
||||
@keyup.enter="handleQuery"
|
||||
/>
|
||||
</el-form-item>
|
||||
|
||||
<el-form-item label="创建时间" prop="createTime">
|
||||
<el-date-picker
|
||||
v-model="queryParams.createTime"
|
||||
:default-time="[new Date('1 00:00:00'), new Date('1 23:59:59')]"
|
||||
class="!w-240px"
|
||||
end-placeholder="结束日期"
|
||||
start-placeholder="开始日期"
|
||||
type="daterange"
|
||||
value-format="YYYY-MM-DD HH:mm:ss"
|
||||
/>
|
||||
</el-form-item>
|
||||
|
||||
<el-form-item>
|
||||
<el-button @click="handleQuery">
|
||||
<Icon class="mr-5px" icon="ep:search" />
|
||||
搜索
|
||||
</el-button>
|
||||
<el-button @click="resetQuery">
|
||||
<Icon class="mr-5px" icon="ep:refresh" />
|
||||
重置
|
||||
</el-button>
|
||||
<el-button type="primary" @click="handleCreate()" v-hasPermi="['crm:customer-suggestion:create']">
|
||||
<Icon class="mr-5px" icon="ep:plus" />
|
||||
新增
|
||||
</el-button>
|
||||
|
||||
<el-button plain type="success" @click="handleExport" :loading="exportLoading" v-hasPermi="['crm:customer-suggestion:export']">
|
||||
<Icon icon="ep:download" class="mr-5px" /> 导出
|
||||
</el-button>
|
||||
|
||||
</el-form-item>
|
||||
</el-form>
|
||||
</ContentWrap>
|
||||
|
||||
<!-- 列表 -->
|
||||
<ContentWrap>
|
||||
<el-table v-loading="loading" :data="list">
|
||||
<el-table-column align="center" label="ID" prop="id" />
|
||||
<el-table-column align="center" label="客户姓名" prop="customerName" />
|
||||
<el-table-column align="center" label="反馈部门" prop="feedbackDeptName" />
|
||||
<el-table-column align="center" label="反馈人" prop="feedbackUserName" />
|
||||
<el-table-column align="center" label="反馈问题" prop="feedbackProblem" />
|
||||
<el-table-column align="center" label="建议" prop="suggestion" />
|
||||
<el-table-column align="center" label="处理状态" prop="status">
|
||||
<template #default="scope">
|
||||
<dict-tag :type="DICT_TYPE.BPM_PROCESS_INSTANCE_STATUS" :value="scope.row.status" />
|
||||
</template>
|
||||
</el-table-column>
|
||||
<el-table-column align="center" label="创建人" prop="creatorName" />
|
||||
<el-table-column
|
||||
:formatter="dateFormatter"
|
||||
align="center"
|
||||
label="创建时间"
|
||||
prop="createTime"
|
||||
width="180"
|
||||
/>
|
||||
<el-table-column align="center" label="操作" width="200">
|
||||
<template #default="scope">
|
||||
<el-button
|
||||
v-hasPermi="['crm:customer-suggestion:query']"
|
||||
link
|
||||
type="primary"
|
||||
@click="handleDetail(scope.row)"
|
||||
>
|
||||
详情
|
||||
</el-button>
|
||||
<el-button
|
||||
v-hasPermi="['crm:customer-suggestion:query']"
|
||||
link
|
||||
type="primary"
|
||||
@click="handleProcessDetail(scope.row)"
|
||||
>
|
||||
进度
|
||||
</el-button>
|
||||
|
||||
</template>
|
||||
</el-table-column>
|
||||
</el-table>
|
||||
<!-- 分页 -->
|
||||
<Pagination
|
||||
v-model:limit="queryParams.pageSize"
|
||||
v-model:page="queryParams.pageNo"
|
||||
:total="total"
|
||||
@pagination="getList"
|
||||
/>
|
||||
</ContentWrap>
|
||||
</template>
|
||||
|
||||
<script lang="ts" setup>
|
||||
import { DICT_TYPE, getIntDictOptions } from '@/utils/dict'
|
||||
import { dateFormatter } from '@/utils/formatTime'
|
||||
import * as CustomerSuggestionApi from '@/api/crm/customer-suggestion'
|
||||
import * as CustomerApi from '@/api/crm/customer'
|
||||
import * as DeptApi from '@/api/system/dept'
|
||||
import * as UserApi from '@/api/system/user'
|
||||
import {defaultProps, handleTree} from "@/utils/tree"
|
||||
import download from '@/utils/download'
|
||||
|
||||
defineOptions({ name: 'CustomerSuggestionList' })
|
||||
|
||||
const message = useMessage() // 消息弹窗
|
||||
const router = useRouter() // 路由
|
||||
const { t } = useI18n() // 国际化
|
||||
const loading = ref(false) // 列表的加载中
|
||||
const total = ref(0) // 列表的总页数
|
||||
const list = ref([]) // 列表的数据
|
||||
const queryParams = reactive({ //查询条件
|
||||
pageNo: 1,
|
||||
pageSize: 10,
|
||||
customerId:undefined,
|
||||
feedbackDeptId:undefined,
|
||||
feedbackUserId:undefined,
|
||||
createTime: [],
|
||||
processInstanceId:undefined,
|
||||
status: undefined
|
||||
})
|
||||
const queryFormRef = ref() // 搜索的表单
|
||||
const exportLoading = ref(false) // 导出的加载中
|
||||
const customerList = ref([] as CustomerApi.CustomerVO[]) // 客户列表
|
||||
const deptList = ref([] as DeptApi.DeptVO[]) //部门列表
|
||||
const userList = ref([] as UserApi.UserVO[]) //用户列表
|
||||
|
||||
/** 查询列表 */
|
||||
const getList = async () => {
|
||||
loading.value = true
|
||||
try {
|
||||
const data = await CustomerSuggestionApi.getCustomerSuggestionPage(queryParams)
|
||||
list.value = data.list
|
||||
total.value = data.total
|
||||
} finally {
|
||||
loading.value = false
|
||||
}
|
||||
}
|
||||
|
||||
/** 搜索按钮操作 */
|
||||
const handleQuery = () => {
|
||||
queryParams.pageNo = 1
|
||||
getList()
|
||||
}
|
||||
|
||||
/** 重置按钮操作 */
|
||||
const resetQuery = () => {
|
||||
queryFormRef.value.resetFields()
|
||||
handleQuery()
|
||||
}
|
||||
|
||||
/** 添加操作 */
|
||||
const handleCreate = () => {
|
||||
router.push({ name: 'CustomerSuggestionCreate' })
|
||||
}
|
||||
|
||||
/** 详情操作 */
|
||||
const handleDetail = (row: CustomerSuggestionApi.CustomerSuggestionVO) => {
|
||||
router.push({
|
||||
name: 'CustomerSuggestionDetail',
|
||||
query: {
|
||||
id: row.id
|
||||
}
|
||||
})
|
||||
}
|
||||
|
||||
|
||||
/** 审批进度 */
|
||||
const handleProcessDetail = (row) => {
|
||||
router.push({
|
||||
name: 'BpmProcessInstanceDetail',
|
||||
query: {
|
||||
id: row.processInstanceId
|
||||
}
|
||||
})
|
||||
}
|
||||
|
||||
// fix: 列表不刷新的问题。
|
||||
watch(
|
||||
() => router.currentRoute.value,
|
||||
() => {
|
||||
getList()
|
||||
}
|
||||
)
|
||||
|
||||
|
||||
/** 导出按钮操作 */
|
||||
const handleExport = async () => {
|
||||
try {
|
||||
// 导出的二次确认
|
||||
await message.exportConfirm()
|
||||
// 发起导出
|
||||
exportLoading.value = true
|
||||
const data = await CustomerSuggestionApi.exportCustomerSuggestion(queryParams)
|
||||
download.excel(data, '客户建议.xls')
|
||||
} catch {
|
||||
} finally {
|
||||
exportLoading.value = false
|
||||
}
|
||||
}
|
||||
|
||||
/** 初始化 **/
|
||||
onMounted(async () => {
|
||||
// 查询客户建议列表
|
||||
await getList()
|
||||
// 查询客户列表
|
||||
customerList.value = await CustomerApi.getCustomerSimpleList()
|
||||
// 加载部门树
|
||||
deptList.value = handleTree(await DeptApi.getSimpleDeptList())
|
||||
// 加载用户
|
||||
userList.value = await UserApi.getSimpleUserList()
|
||||
})
|
||||
</script>
|
||||
Loading…
Reference in New Issue