【新增】:mall 客服会话未读消息展示和消息已读处理

pull/471/head
puhui999 2024-07-05 16:36:52 +08:00
parent 2b329d33e4
commit 9ab367e4f4
6 changed files with 74 additions and 111 deletions

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@ -1,55 +1,18 @@
import request from '@/config/axios' import request from '@/config/axios'
// TODO @puhui999注释要不放在属性后面避免太长哈
export interface KeFuConversationRespVO { export interface KeFuConversationRespVO {
/** id: number // 编号
* userId: number // 会话所属用户
*/ userAvatar: string // 会话所属用户头像
id: number userNickname: string // 会话所属用户昵称
/** lastMessageTime: Date // 最后聊天时间
* lastMessageContent: string // 最后聊天内容
*/ lastMessageContentType: number // 最后发送的消息类型
userId: number adminPinned: boolean // 管理端置顶
/** userDeleted: boolean // 用户是否可见
* adminDeleted: boolean // 管理员是否可见
*/ adminUnreadMessageCount: number // 管理员未读消息数
userAvatar: string createTime?: string // 创建时间
/**
*
*/
userNickname: string
/**
*
*/
lastMessageTime: Date
/**
*
*/
lastMessageContent: string
/**
*
*/
lastMessageContentType: number
/**
*
*/
adminPinned: boolean
/**
*
*/
userDeleted: boolean
/**
*
*/
adminDeleted: boolean
/**
*
*/
adminUnreadMessageCount: number
/**
*
*/
createTime?: string
} }
// 客服会话 API // 客服会话 API

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@ -1,50 +1,17 @@
import request from '@/config/axios' import request from '@/config/axios'
export interface KeFuMessageRespVO { export interface KeFuMessageRespVO {
/** id: number // 编号
* conversationId: number // 会话编号
*/ senderId: number // 发送人编号
id: number senderAvatar: string // 发送人头像
/** senderType: number // 发送人类型
* receiverId: number // 接收人编号
*/ receiverType: number // 接收人类型
conversationId: number contentType: number // 消息类型
/** content: string // 消息
* readStatus: boolean // 是否已读
*/ createTime: Date // 创建时间
senderId: number
/**
*
*/
senderAvatar: string
/**
*
*/
senderType: number
/**
*
*/
receiverId: number
/**
*
*/
receiverType: number
/**
*
*/
contentType: number
/**
*
*/
content: string
/**
*
*/
readStatus: boolean
/**
*
*/
createTime: Date
} }
// 客服会话 API // 客服会话 API
@ -57,10 +24,9 @@ export const KeFuMessageApi = {
}) })
}, },
// 更新客服消息已读状态 // 更新客服消息已读状态
updateKeFuMessageReadStatus: async (data: any) => { updateKeFuMessageReadStatus: async (conversationId: number) => {
return await request.put({ return await request.put({
url: '/promotion/kefu-message/update-read-status', url: '/promotion/kefu-message/update-read-status?conversationId=' + conversationId
data
}) })
}, },
// 获得消息分页数据 // 获得消息分页数据

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@ -18,12 +18,12 @@
{{ formatDate(item.createTime) }} {{ formatDate(item.createTime) }}
</div> </div>
<!-- 系统消息 --> <!-- 系统消息 -->
<view <div
v-if="item.contentType === KeFuMessageContentTypeEnum.SYSTEM" v-if="item.contentType === KeFuMessageContentTypeEnum.SYSTEM"
class="system-message" class="system-message"
> >
{{ item.content }} {{ item.content }}
</view> </div>
</div> </div>
<div <div
:class="[ :class="[
@ -154,9 +154,10 @@ const handleSendMessage = async () => {
// //
const sendMessage = async (msg: any) => { const sendMessage = async (msg: any) => {
//
await KeFuMessageApi.sendKeFuMessage(msg) await KeFuMessageApi.sendKeFuMessage(msg)
message.value = '' message.value = ''
// 3. //
await getMessageList(keFuConversation.value) await getMessageList(keFuConversation.value)
// //
await scrollToBottom() await scrollToBottom()
@ -166,8 +167,11 @@ const innerRef = ref<HTMLDivElement>()
const scrollbarRef = ref<InstanceType<typeof ElScrollbarType>>() const scrollbarRef = ref<InstanceType<typeof ElScrollbarType>>()
// //
const scrollToBottom = async () => { const scrollToBottom = async () => {
// 1.
await nextTick() await nextTick()
scrollbarRef.value!.setScrollTop(innerRef.value!.clientHeight) scrollbarRef.value!.setScrollTop(innerRef.value!.clientHeight)
// 2.
await KeFuMessageApi.updateKeFuMessageReadStatus(keFuConversation.value.id)
} }
/** /**
* 是否显示时间 * 是否显示时间

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@ -8,7 +8,15 @@
@click="openRightMessage(item, index)" @click="openRightMessage(item, index)"
> >
<div class="flex justify-center items-center w-100%"> <div class="flex justify-center items-center w-100%">
<el-avatar :src="item.userAvatar" alt="avatar" /> <div class="flex justify-center items-center" style="width: 50px; height: 50px">
<el-badge
:hidden="item.adminUnreadMessageCount === 0"
:max="99"
:value="item.adminUnreadMessageCount"
>
<el-avatar :src="item.userAvatar" alt="avatar" />
</el-badge>
</div>
<div class="ml-10px w-100%"> <div class="ml-10px w-100%">
<div class="flex justify-between items-center w-100%"> <div class="flex justify-between items-center w-100%">
<span>{{ item.userNickname }}</span> <span>{{ item.userNickname }}</span>
@ -24,8 +32,10 @@
></div> ></div>
</template> </template>
<!-- 图片消息 --> <!-- 图片消息 -->
<template v-if="KeFuMessageContentTypeEnum.IMAGE === item.lastMessageContentType"> <template v-else>
<div class="last-message flex items-center color-[#989EA6]">图片消息</div> <div class="last-message flex items-center color-[#989EA6]">
{{ getContentType(item.lastMessageContentType) }}
</div>
</template> </template>
</div> </div>
</div> </div>
@ -55,6 +65,25 @@ const openRightMessage = (item: KeFuConversationRespVO, index: number) => {
activeConversationIndex.value = index activeConversationIndex.value = index
emits('change', item) emits('change', item)
} }
//
const getContentType = computed(() => (lastMessageContentType: number) => {
switch (lastMessageContentType) {
case KeFuMessageContentTypeEnum.SYSTEM:
return '[系统消息]'
case KeFuMessageContentTypeEnum.VIDEO:
return '[视频消息]'
case KeFuMessageContentTypeEnum.IMAGE:
return '[图片消息]'
case KeFuMessageContentTypeEnum.PRODUCT:
return '[商品消息]'
case KeFuMessageContentTypeEnum.ORDER:
return '[订单消息]'
case KeFuMessageContentTypeEnum.VOICE:
return '[语音消息]'
default:
return ''
}
})
</script> </script>
<style lang="scss" scoped> <style lang="scss" scoped>

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@ -1,5 +1,4 @@
import KeFuConversationBox from './KeFuConversationBox.vue' import KeFuConversationBox from './KeFuConversationBox.vue'
import KeFuChatBox from './KeFuChatBox.vue' import KeFuChatBox from './KeFuChatBox.vue'
import * as Constants from './tools/constants'
export { KeFuConversationBox, KeFuChatBox, Constants } export { KeFuConversationBox, KeFuChatBox }

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@ -7,7 +7,7 @@
</el-col> </el-col>
<el-col :span="16"> <el-col :span="16">
<ContentWrap> <ContentWrap>
<KeFuChatBox ref="keFuChatBoxRef" /> <KeFuChatBox ref="keFuChatBoxRef" @change="getConversationList" />
</ContentWrap> </ContentWrap>
</el-col> </el-col>
</el-row> </el-row>
@ -15,13 +15,14 @@
<script lang="ts" setup> <script lang="ts" setup>
import { KeFuChatBox, KeFuConversationBox } from './components' import { KeFuChatBox, KeFuConversationBox } from './components'
import { WebSocketMessageTypeConstants } from './components/tools/constants'
import { KeFuConversationRespVO } from '@/api/mall/promotion/kefu/conversation' import { KeFuConversationRespVO } from '@/api/mall/promotion/kefu/conversation'
import { getAccessToken } from '@/utils/auth' import { getAccessToken } from '@/utils/auth'
import { useWebSocket } from '@vueuse/core' import { useWebSocket } from '@vueuse/core'
import { WebSocketMessageTypeConstants } from '@/views/mall/promotion/kefu/components/tools/constants'
defineOptions({ name: 'KeFu' }) defineOptions({ name: 'KeFu' })
const message = useMessage() const message = useMessage()
// //
const keFuChatBoxRef = ref<InstanceType<typeof KeFuChatBox>>() const keFuChatBoxRef = ref<InstanceType<typeof KeFuChatBox>>()
const handleChange = (conversation: KeFuConversationRespVO) => { const handleChange = (conversation: KeFuConversationRespVO) => {
@ -47,10 +48,6 @@ watchEffect(() => {
try { try {
// 1. // 1.
if (data.value === 'pong') { if (data.value === 'pong') {
// state.recordList.push({
// text: '',
// time: new Date().getTime()
// })
return return
} }
@ -63,12 +60,17 @@ watchEffect(() => {
} }
// 2.2 KEFU_MESSAGE_TYPE // 2.2 KEFU_MESSAGE_TYPE
if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE) { if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE) {
// //
getConversationList() getConversationList()
// //
keFuChatBoxRef.value?.refreshMessageList() keFuChatBoxRef.value?.refreshMessageList()
return return
} }
// 2.3 KEFU_MESSAGE_ADMIN_READ
if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ) {
//
getConversationList()
}
} catch (error) { } catch (error) {
console.error(error) console.error(error)
} }