【新增】:mall 客服会话未读消息展示和消息已读处理
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@ -1,55 +1,18 @@
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import request from '@/config/axios'
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// TODO @puhui999:注释要不放在属性后面,避免太长哈
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export interface KeFuConversationRespVO {
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/**
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* 编号
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*/
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id: number
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/**
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* 会话所属用户
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*/
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userId: number
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/**
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* 会话所属用户头像
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*/
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userAvatar: string
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/**
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* 会话所属用户昵称
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*/
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userNickname: string
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/**
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* 最后聊天时间
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*/
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lastMessageTime: Date
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/**
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* 最后聊天内容
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*/
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lastMessageContent: string
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/**
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* 最后发送的消息类型
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*/
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lastMessageContentType: number
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/**
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* 管理端置顶
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*/
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adminPinned: boolean
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/**
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* 用户是否可见
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*/
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userDeleted: boolean
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/**
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* 管理员是否可见
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*/
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adminDeleted: boolean
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/**
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* 管理员未读消息数
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*/
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adminUnreadMessageCount: number
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/**
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* 创建时间
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*/
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createTime?: string
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id: number // 编号
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userId: number // 会话所属用户
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userAvatar: string // 会话所属用户头像
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userNickname: string // 会话所属用户昵称
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lastMessageTime: Date // 最后聊天时间
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lastMessageContent: string // 最后聊天内容
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lastMessageContentType: number // 最后发送的消息类型
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adminPinned: boolean // 管理端置顶
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userDeleted: boolean // 用户是否可见
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adminDeleted: boolean // 管理员是否可见
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adminUnreadMessageCount: number // 管理员未读消息数
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createTime?: string // 创建时间
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}
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// 客服会话 API
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@ -1,50 +1,17 @@
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import request from '@/config/axios'
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export interface KeFuMessageRespVO {
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/**
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* 编号
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*/
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id: number
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/**
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* 会话编号
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*/
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conversationId: number
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/**
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* 发送人编号
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*/
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senderId: number
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/**
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* 发送人头像
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*/
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senderAvatar: string
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/**
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* 发送人类型
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*/
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senderType: number
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/**
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* 接收人编号
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*/
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receiverId: number
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/**
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* 接收人类型
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*/
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receiverType: number
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/**
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* 消息类型
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*/
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contentType: number
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/**
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* 消息
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*/
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content: string
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/**
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* 是否已读
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*/
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readStatus: boolean
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/**
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* 创建时间
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*/
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createTime: Date
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id: number // 编号
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conversationId: number // 会话编号
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senderId: number // 发送人编号
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senderAvatar: string // 发送人头像
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senderType: number // 发送人类型
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receiverId: number // 接收人编号
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receiverType: number // 接收人类型
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contentType: number // 消息类型
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content: string // 消息
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readStatus: boolean // 是否已读
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createTime: Date // 创建时间
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}
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// 客服会话 API
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@ -57,10 +24,9 @@ export const KeFuMessageApi = {
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})
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},
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// 更新客服消息已读状态
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updateKeFuMessageReadStatus: async (data: any) => {
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updateKeFuMessageReadStatus: async (conversationId: number) => {
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return await request.put({
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url: '/promotion/kefu-message/update-read-status',
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data
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url: '/promotion/kefu-message/update-read-status?conversationId=' + conversationId
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})
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},
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// 获得消息分页数据
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@ -18,12 +18,12 @@
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{{ formatDate(item.createTime) }}
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</div>
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<!-- 系统消息 -->
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<view
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<div
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v-if="item.contentType === KeFuMessageContentTypeEnum.SYSTEM"
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class="system-message"
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>
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{{ item.content }}
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</view>
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</div>
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</div>
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<div
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:class="[
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@ -154,9 +154,10 @@ const handleSendMessage = async () => {
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// 发送消息 【共用】
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const sendMessage = async (msg: any) => {
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// 发送消息
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await KeFuMessageApi.sendKeFuMessage(msg)
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message.value = ''
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// 3. 加载消息列表
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// 加载消息列表
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await getMessageList(keFuConversation.value)
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// 滚动到最新消息处
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await scrollToBottom()
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@ -166,8 +167,11 @@ const innerRef = ref<HTMLDivElement>()
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const scrollbarRef = ref<InstanceType<typeof ElScrollbarType>>()
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// 滚动到底部
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const scrollToBottom = async () => {
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// 1. 滚动到最新消息
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await nextTick()
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scrollbarRef.value!.setScrollTop(innerRef.value!.clientHeight)
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// 2. 消息已读
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await KeFuMessageApi.updateKeFuMessageReadStatus(keFuConversation.value.id)
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}
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/**
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* 是否显示时间
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@ -8,7 +8,15 @@
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@click="openRightMessage(item, index)"
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>
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<div class="flex justify-center items-center w-100%">
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<el-avatar :src="item.userAvatar" alt="avatar" />
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<div class="flex justify-center items-center" style="width: 50px; height: 50px">
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<el-badge
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:hidden="item.adminUnreadMessageCount === 0"
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:max="99"
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:value="item.adminUnreadMessageCount"
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>
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<el-avatar :src="item.userAvatar" alt="avatar" />
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</el-badge>
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</div>
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<div class="ml-10px w-100%">
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<div class="flex justify-between items-center w-100%">
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<span>{{ item.userNickname }}</span>
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@ -24,8 +32,10 @@
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></div>
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</template>
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<!-- 图片消息 -->
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<template v-if="KeFuMessageContentTypeEnum.IMAGE === item.lastMessageContentType">
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<div class="last-message flex items-center color-[#989EA6]">【图片消息】</div>
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<template v-else>
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<div class="last-message flex items-center color-[#989EA6]">
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{{ getContentType(item.lastMessageContentType) }}
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</div>
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</template>
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</div>
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</div>
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@ -55,6 +65,25 @@ const openRightMessage = (item: KeFuConversationRespVO, index: number) => {
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activeConversationIndex.value = index
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emits('change', item)
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}
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// 获得消息类型
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const getContentType = computed(() => (lastMessageContentType: number) => {
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switch (lastMessageContentType) {
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case KeFuMessageContentTypeEnum.SYSTEM:
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return '[系统消息]'
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case KeFuMessageContentTypeEnum.VIDEO:
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return '[视频消息]'
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case KeFuMessageContentTypeEnum.IMAGE:
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return '[图片消息]'
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case KeFuMessageContentTypeEnum.PRODUCT:
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return '[商品消息]'
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case KeFuMessageContentTypeEnum.ORDER:
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return '[订单消息]'
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case KeFuMessageContentTypeEnum.VOICE:
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return '[语音消息]'
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default:
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return ''
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}
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})
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</script>
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<style lang="scss" scoped>
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@ -1,5 +1,4 @@
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import KeFuConversationBox from './KeFuConversationBox.vue'
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import KeFuChatBox from './KeFuChatBox.vue'
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import * as Constants from './tools/constants'
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export { KeFuConversationBox, KeFuChatBox, Constants }
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export { KeFuConversationBox, KeFuChatBox }
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@ -7,7 +7,7 @@
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</el-col>
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<el-col :span="16">
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<ContentWrap>
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<KeFuChatBox ref="keFuChatBoxRef" />
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<KeFuChatBox ref="keFuChatBoxRef" @change="getConversationList" />
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</ContentWrap>
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</el-col>
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</el-row>
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@ -15,13 +15,14 @@
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<script lang="ts" setup>
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import { KeFuChatBox, KeFuConversationBox } from './components'
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import { WebSocketMessageTypeConstants } from './components/tools/constants'
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import { KeFuConversationRespVO } from '@/api/mall/promotion/kefu/conversation'
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import { getAccessToken } from '@/utils/auth'
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import { useWebSocket } from '@vueuse/core'
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import { WebSocketMessageTypeConstants } from '@/views/mall/promotion/kefu/components/tools/constants'
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defineOptions({ name: 'KeFu' })
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const message = useMessage()
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// 加载消息
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const keFuChatBoxRef = ref<InstanceType<typeof KeFuChatBox>>()
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const handleChange = (conversation: KeFuConversationRespVO) => {
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try {
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// 1. 收到心跳
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if (data.value === 'pong') {
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// state.recordList.push({
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// text: '【心跳】',
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// time: new Date().getTime()
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// })
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return
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}
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}
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// 2.2 消息类型:KEFU_MESSAGE_TYPE
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if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE) {
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// 刷新列表
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// 刷新会话列表
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getConversationList()
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// 刷新消息列表
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keFuChatBoxRef.value?.refreshMessageList()
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return
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}
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// 2.3 消息类型:KEFU_MESSAGE_ADMIN_READ
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if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ) {
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// 刷新会话列表
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getConversationList()
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}
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} catch (error) {
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console.error(error)
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}
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