mall-uniapp/pages/chat/index.vue

871 lines
22 KiB
Vue

<template>
<s-layout class="chat-wrap" title="客服" navbar="inner">
<div class="status">
{{ socketState.isConnect ? customerServiceInfo.title : '网络已断开,请检查网络后刷新重试' }}
</div>
<div class="page-bg" :style="{ height: sys_navBar + 'px' }"></div>
<view class="chat-box" :style="{ height: pageHeight + 'px' }">
<scroll-view
:style="{ height: pageHeight + 'px' }"
scroll-y="true"
:scroll-with-animation="false"
:enable-back-to-top="true"
:scroll-into-view="chat.scrollInto"
>
<button
class="loadmore-btn ss-reset-button"
v-if="
chatList.length &&
chatHistoryPagination.lastPage > 1 &&
loadingMap[chatHistoryPagination.loadStatus].title
"
@click="onLoadMore"
>
{{ loadingMap[chatHistoryPagination.loadStatus].title }}
<i
class="loadmore-icon sa-m-l-6"
:class="loadingMap[chatHistoryPagination.loadStatus].icon"
></i>
</button>
<view class="message-item ss-flex-col" v-for="(item, index) in chatList" :key="index">
<view class="ss-flex ss-row-center ss-col-center">
<!-- 日期 -->
<view v-if="item.from !== 'system' && showTime(item, index)" class="date-message">
{{ formatTime(item.date) }}
</view>
<!-- 系统消息 -->
<view v-if="item.from === 'system'" class="system-message">
{{ item.content.text }}
</view>
</view>
<!-- 常见问题 -->
<view v-if="item.mode === 'template' && item.content.list.length" class="template-wrap">
<view class="title">猜你想问</view>
<view
class="item"
v-for="(item, index) in item.content.list"
:key="index"
@click="onTemplateList(item)"
>
* {{ item.title }}
</view>
</view>
<view
v-if="
(item.from === 'customer_service' && item.mode !== 'template') ||
item.from === 'customer'
"
class="ss-flex ss-col-top"
:class="[
item.from === 'customer_service'
? `ss-row-left`
: item.from === 'customer'
? `ss-row-right`
: '',
]"
>
<!-- 客服头像 -->
<image
v-show="item.from === 'customer_service'"
class="chat-avatar ss-m-r-24"
:src="
sheep.$url.cdn(item?.sender?.avatar) ||
sheep.$url.static('/static/img/shop/chat/default.png')
"
mode="aspectFill"
></image>
<!-- 发送状态 -->
<span
v-if="
item.from === 'customer' &&
index == chatData.chatList.length - 1 &&
chatData.isSendSucces !== 0
"
class="send-status"
>
<image
v-if="chatData.isSendSucces == -1"
class="loading"
:src="sheep.$url.static('/static/img/shop/chat/loading.png')"
mode="aspectFill"
></image>
<!-- <image
v-if="chatData.isSendSucces == 1"
class="warning"
:src="sheep.$url.static('/static/img/shop/chat/warning.png')"
mode="aspectFill"
@click="onAgainSendMessage(item)"
></image> -->
</span>
<!-- 内容 -->
<template v-if="item.mode === 'text'">
<view class="message-box" :class="[item.from]">
<div
class="message-text ss-flex ss-flex-wrap"
@click="onRichtext"
v-html="replaceEmoji(item.content.text)"
></div>
</view>
</template>
<template v-if="item.mode === 'image'">
<view class="message-box" :class="[item.from]" :style="{ width: '200rpx' }">
<su-image
class="message-img"
isPreview
:previewList="[sheep.$url.cdn(item.content.url)]"
:current="0"
:src="sheep.$url.cdn(item.content.url)"
:height="200"
:width="200"
mode="aspectFill"
></su-image>
</view>
</template>
<template v-if="item.mode === 'goods'">
<GoodsItem
:goodsData="item.content.item"
@tap="
sheep.$router.go('/pages/goods/index', {
id: item.content.item.id,
})
"
/>
</template>
<template v-if="item.mode === 'order'">
<OrderItem
from="msg"
:orderData="item.content.item"
@tap="
sheep.$router.go('/pages/order/detail', {
id: item.content.item.id,
})
"
/>
</template>
<!-- user头像 -->
<image
v-show="item.from === 'customer'"
class="chat-avatar ss-m-l-24"
:src="sheep.$url.cdn(customerUserInfo.avatar)"
mode="aspectFill"
>
</image>
</view>
</view>
<view id="scrollBottom"></view>
</scroll-view>
</view>
<su-fixed bottom>
<view class="send-wrap ss-flex">
<view class="left ss-flex ss-flex-1">
<uni-easyinput
class="ss-flex-1 ss-p-l-22"
:inputBorder="false"
:clearable="false"
v-model="chat.msg"
placeholder="请输入你要咨询的问题"
></uni-easyinput>
</view>
<text class="sicon-basic bq" @tap.stop="onTools('emoji')"></text>
<text
v-if="!chat.msg"
class="sicon-edit"
:class="{ 'is-active': chat.toolsMode == 'tools' }"
@tap.stop="onTools('tools')"
></text>
<button v-if="chat.msg" class="ss-reset-button send-btn" @tap="onSendMessage">
发送
</button>
</view>
</su-fixed>
<su-popup
:show="chat.showTools"
@close="
chat.showTools = false;
chat.toolsMode = '';
"
>
<view class="ss-modal-box ss-flex-col">
<view class="send-wrap ss-flex">
<view class="left ss-flex ss-flex-1">
<uni-easyinput
class="ss-flex-1 ss-p-l-22"
:inputBorder="false"
:clearable="false"
v-model="chat.msg"
placeholder="请输入你要咨询的问题"
></uni-easyinput>
</view>
<text class="sicon-basic bq" @tap.stop="onTools('emoji')"></text>
<text></text>
<text
v-if="!chat.msg"
class="sicon-edit"
:class="{ 'is-active': chat.toolsMode == 'tools' }"
@tap.stop="onTools('tools')"
></text>
<button v-if="chat.msg" class="ss-reset-button send-btn" @tap="onSendMessage">
发送
</button>
</view>
<view class="content ss-flex ss-flex-1">
<template v-if="chat.toolsMode == 'emoji'">
<swiper
class="emoji-swiper"
:indicator-dots="true"
circular
indicator-active-color="#7063D2"
indicator-color="rgba(235, 231, 255, 1)"
:autoplay="false"
:interval="3000"
:duration="1000"
>
<swiper-item v-for="emoji in emojiPage" :key="emoji">
<view class="ss-flex ss-flex-wrap">
<template v-for="item in emoji" :key="item">
<image
class="emoji-img"
:src="sheep.$url.cdn(`/static/img/chat/emoji/${item.file}`)"
@tap="onEmoji(item)"
>
</image>
</template>
</view>
</swiper-item>
</swiper>
</template>
<template v-else>
<view class="image">
<s-uploader
file-mediatype="image"
:imageStyles="{ width: 50, height: 50, border: false }"
@select="onSelect({ type: 'image', data: $event })"
>
<image
class="icon"
:src="sheep.$url.static('/static/img/shop/chat/image.png')"
mode="aspectFill"
></image>
</s-uploader>
<view>图片</view>
</view>
<view class="goods" @tap="onShowSelect('goods')">
<image
class="icon"
:src="sheep.$url.static('/static/img/shop/chat/goods.png')"
mode="aspectFill"
></image>
<view>商品</view>
</view>
<view class="order" @tap="onShowSelect('order')">
<image
class="icon"
:src="sheep.$url.static('/static/img/shop/chat/order.png')"
mode="aspectFill"
></image>
<view>订单</view>
</view>
</template>
</view>
</view>
</su-popup>
<SelectPopup
:mode="chat.selectMode"
:show="chat.showSelect"
@select="onSelect"
@close="chat.showSelect = false"
/>
</s-layout>
</template>
<script setup>
import sheep from '@/sheep';
import { computed, reactive, toRefs } from 'vue';
import { onLoad } from '@dcloudio/uni-app';
import { emojiList, emojiPage } from './emoji.js';
import SelectPopup from './components/select-popup.vue';
import GoodsItem from './components/goods.vue';
import OrderItem from './components/order.vue';
import { useChatWebSocket } from './socket';
const {
socketInit,
state: chatData,
socketSendMsg,
formatChatInput,
socketHistoryList,
onDrop,
onPaste,
getFocus,
// upload,
getUserToken,
// socketTest,
showTime,
formatTime,
} = useChatWebSocket();
const chatList = toRefs(chatData).chatList;
const customerServiceInfo = toRefs(chatData).customerServerInfo;
const chatHistoryPagination = toRefs(chatData).chatHistoryPagination;
const customerUserInfo = toRefs(chatData).customerUserInfo;
const socketState = toRefs(chatData).socketState;
const sys_navBar = sheep.$platform.navbar;
const chatConfig = computed(() => sheep.$store('app').chat);
const { screenHeight, safeAreaInsets, safeArea, screenWidth } = sheep.$platform.device;
const pageHeight = safeArea.height - 44 - 35 - 50;
const chatStatus = {
online: {
text: '在线',
colorVariate: '#46c55f',
},
offline: {
text: '离线',
colorVariate: '#b5b5b5',
},
busy: {
text: '忙碌',
colorVariate: '#ff0e1b',
},
};
// 加载更多
const loadingMap = {
loadmore: {
title: '查看更多',
icon: 'el-icon-d-arrow-left',
},
nomore: {
title: '没有更多了',
icon: '',
},
loading: {
title: '加载中... ',
icon: 'el-icon-loading',
},
};
const onLoadMore = () => {
chatHistoryPagination.value.page < chatHistoryPagination.value.lastPage && socketHistoryList();
};
const chat = reactive({
msg: '',
scrollInto: '',
showTools: false,
toolsMode: '',
showSelect: false,
selectMode: '',
chatStyle: {
mode: 'inner',
color: '#F8270F',
type: 'color',
alwaysShow: 1,
src: '',
list: {},
},
});
// 点击工具栏开关
function onTools(mode) {
if (!socketState.value.isConnect) {
sheep.$helper.toast(socketState.value.tip || '您已掉线!请返回重试');
return;
}
if (!chat.toolsMode || chat.toolsMode === mode) {
chat.showTools = !chat.showTools;
}
chat.toolsMode = mode;
if (!chat.showTools) {
chat.toolsMode = '';
}
}
function onShowSelect(mode) {
chat.showTools = false;
chat.showSelect = true;
chat.selectMode = mode;
}
async function onSelect({ type, data }) {
let msg = '';
switch (type) {
case 'image':
const { path, fullurl } = await sheep.$api.app.upload(data.tempFiles[0].path, 'default');
msg = {
from: 'customer',
mode: 'image',
date: new Date().getTime(),
content: {
url: fullurl,
path: path,
},
};
break;
case 'goods':
msg = {
from: 'customer',
mode: 'goods',
date: new Date().getTime(),
content: {
item: {
id: data.goods.id,
title: data.goods.title,
image: data.goods.image,
price: data.goods.price,
stock: data.goods.stock,
},
},
};
break;
case 'order':
msg = {
from: 'customer',
mode: 'order',
date: new Date().getTime(),
content: {
item: {
id: data.id,
order_sn: data.order_sn,
create_time: data.create_time,
pay_fee: data.pay_fee,
items: data.items.filter((item) => ({
goods_id: item.goods_id,
goods_title: item.goods_title,
goods_image: item.goods_image,
goods_price: item.goods_price,
})),
status_text: data.status_text,
},
},
};
break;
}
if (msg) {
socketSendMsg(msg, () => {
scrollBottom();
});
// scrollBottom();
chat.showTools = false;
chat.showSelect = false;
chat.selectMode = '';
}
}
function onAgainSendMessage(item) {
if (!socketState.value.isConnect) {
sheep.$helper.toast(socketState.value.tip || '您已掉线!请返回重试');
return;
}
if (!item) return;
const data = {
from: 'customer',
mode: 'text',
date: new Date().getTime(),
content: item.content,
};
socketSendMsg(data, () => {
scrollBottom();
});
}
function onSendMessage() {
if (!socketState.value.isConnect) {
sheep.$helper.toast(socketState.value.tip || '您已掉线!请返回重试');
return;
}
if (!chat.msg) return;
const data = {
from: 'customer',
mode: 'text',
date: new Date().getTime(),
content: {
text: chat.msg,
},
};
socketSendMsg(data, () => {
scrollBottom();
});
chat.showTools = false;
// scrollBottom();
setTimeout(() => {
chat.msg = '';
}, 100);
}
// 点击猜你想问
function onTemplateList(e) {
if (!socketState.value.isConnect) {
sheep.$helper.toast(socketState.value.tip || '您已掉线!请返回重试');
return;
}
const data = {
from: 'customer',
mode: 'text',
date: new Date().getTime(),
content: {
text: e.title,
},
customData: {
question_id: e.id,
},
};
socketSendMsg(data, () => {
scrollBottom();
});
// scrollBottom();
}
function onEmoji(item) {
chat.msg += item.name;
}
function selEmojiFile(name) {
for (let index in emojiList) {
if (emojiList[index].name === name) {
return emojiList[index].file;
}
}
return false;
}
function replaceEmoji(data) {
let newData = data;
if (typeof newData !== 'object') {
let reg = /\[(.+?)\]/g; // [] 中括号
let zhEmojiName = newData.match(reg);
if (zhEmojiName) {
zhEmojiName.forEach((item) => {
let emojiFile = selEmojiFile(item);
newData = newData.replace(
item,
`<img class="chat-img" style="width: 24px;height: 24px;margin: 0 3px;" src="${sheep.$url.cdn(
'/static/img/chat/emoji/' + emojiFile,
)}"/>`,
);
});
}
}
return newData;
}
function scrollBottom() {
let timeout = null;
chat.scrollInto = '';
clearTimeout(timeout);
timeout = setTimeout(() => {
chat.scrollInto = 'scrollBottom';
}, 100);
}
onLoad(async () => {
const { error } = await getUserToken();
if (error === 0) {
socketInit(chatConfig.value, () => {
scrollBottom();
});
} else {
socketState.value.isConnect = false;
}
});
</script>
<style lang="scss" scoped>
.page-bg {
width: 100%;
position: absolute;
top: 0;
left: 0;
background: linear-gradient(90deg, var(--ui-BG-Main), var(--ui-BG-Main-gradient));
background-size: 750rpx 100%;
z-index: 1;
}
.chat-wrap {
// :deep() {
// .ui-navbar-box {
// background: linear-gradient(90deg, var(--ui-BG-Main), var(--ui-BG-Main-gradient));
// }
// }
.status {
position: relative;
box-sizing: border-box;
z-index: 3;
height: 70rpx;
padding: 0 30rpx;
background: var(--ui-BG-Main-opacity-1);
display: flex;
align-items: center;
font-size: 30rpx;
font-weight: 400;
color: var(--ui-BG-Main);
}
.chat-box {
padding: 0 20rpx 0;
.loadmore-btn {
width: 98%;
height: 40px;
font-size: 12px;
color: #8c8c8c;
.loadmore-icon {
transform: rotate(90deg);
}
}
.message-item {
margin-bottom: 33rpx;
}
.date-message,
.system-message {
width: fit-content;
border-radius: 12rpx;
padding: 8rpx 16rpx;
margin-bottom: 16rpx;
background-color: var(--ui-BG-3);
color: #999;
font-size: 24rpx;
}
.chat-avatar {
width: 70rpx;
height: 70rpx;
border-radius: 50%;
}
.send-status {
color: #333;
height: 80rpx;
margin-right: 8rpx;
display: flex;
align-items: center;
.loading {
width: 32rpx;
height: 32rpx;
-webkit-animation: rotating 2s linear infinite;
animation: rotating 2s linear infinite;
@-webkit-keyframes rotating {
0% {
transform: rotateZ(0);
}
100% {
transform: rotateZ(360deg);
}
}
@keyframes rotating {
0% {
transform: rotateZ(0);
}
100% {
transform: rotateZ(360deg);
}
}
}
.warning {
width: 32rpx;
height: 32rpx;
color: #ff3000;
}
}
.message-box {
max-width: 50%;
font-size: 16px;
line-height: 20px;
// max-width: 500rpx;
white-space: normal;
word-break: break-all;
word-wrap: break-word;
padding: 20rpx;
border-radius: 10rpx;
color: #fff;
background: linear-gradient(90deg, var(--ui-BG-Main), var(--ui-BG-Main-gradient));
&.customer_service {
background: #fff;
color: #333;
}
:deep() {
.imgred {
width: 100%;
}
.imgred,
img {
width: 100%;
}
}
}
:deep() {
.goods,
.order {
max-width: 500rpx;
}
}
.message-img {
width: 100px;
height: 100px;
border-radius: 6rpx;
}
.template-wrap {
// width: 100%;
padding: 20rpx 24rpx;
background: #fff;
border-radius: 10rpx;
.title {
font-size: 26rpx;
font-weight: 500;
color: #333;
margin-bottom: 29rpx;
}
.item {
font-size: 24rpx;
color: var(--ui-BG-Main);
margin-bottom: 16rpx;
&:last-of-type {
margin-bottom: 0;
}
}
}
.error-img {
width: 400rpx;
height: 400rpx;
}
#scrollBottom {
height: 120rpx;
}
}
.send-wrap {
padding: 18rpx 20rpx;
background: #fff;
.left {
height: 64rpx;
border-radius: 32rpx;
background: var(--ui-BG-1);
}
.bq {
font-size: 50rpx;
margin-left: 10rpx;
}
.sicon-edit {
font-size: 50rpx;
margin-left: 10rpx;
transform: rotate(0deg);
transition: all linear 0.2s;
&.is-active {
transform: rotate(45deg);
}
}
.send-btn {
width: 100rpx;
height: 60rpx;
line-height: 60rpx;
border-radius: 30rpx;
background: linear-gradient(90deg, var(--ui-BG-Main), var(--ui-BG-Main-gradient));
font-size: 26rpx;
color: #fff;
margin-left: 11rpx;
}
}
}
.content {
width: 100%;
align-content: space-around;
border-top: 1px solid #dfdfdf;
padding: 20rpx 0 0;
.emoji-swiper {
width: 100%;
height: 280rpx;
padding: 0 20rpx;
.emoji-img {
width: 50rpx;
height: 50rpx;
display: inline-block;
margin: 10rpx;
}
}
.image,
.goods,
.order {
width: 33.3%;
height: 280rpx;
text-align: center;
font-size: 24rpx;
color: #333;
display: flex;
flex-direction: column;
align-items: center;
justify-content: center;
.icon {
width: 50rpx;
height: 50rpx;
margin-bottom: 21rpx;
}
}
:deep() {
.uni-file-picker__container {
justify-content: center;
}
.file-picker__box {
display: none;
&:last-of-type {
display: flex;
}
}
}
}
</style>
<style>
.chat-img {
width: 24px;
height: 24px;
margin: 0 3px;
}
.full-img {
object-fit: cover;
width: 100px;
height: 100px;
border-radius: 6px;
}
</style>